Returns

We kindly ask our customers to open and inspect all products within fourteen (14) days of receipt. We will gladly accept returns provided you report any issues within this initial 2-week time frame. Please keep original packaging if you are considering a return. Full details can be found in our warranty policy.

Retail and sale prices at the time of checkout are final. Refunds will not be honored if a retail price is reduced after the time of purchase.

Please note, that original shipping costs are non-refundable.

Merchandise must be returned in its original condition. Please be aware that you will be responsible for any return shipping costs and the shipment of a return is to be independently arranged by the customer. There will be a 10% restocking fee once we have received the item(s). Unfortunately, we cannot accept returns of sales merchandise, or issue credits or exchanges if there is any evidence of excessive wear-and-tear*. Canceled orders are subject to a 15% fee, including orders canceled due to shipping delays.

If an order is refused due to damages upon delivery, please email us at info@sevenbonde.com to notify us of the refusal so that we can proactively address any replacements that are needed.

To begin a return please email info@sevenbonde.com with your order number and the reason for the return.